A concept prepared by Shielva Sense for Remedy Skin + BodyNot the live Remedy website
See the demos
Booking & growth system · Westlake Village + Malibu

Your patients want to book
at 9 pm. Let them.

Online booking on your website, an AI front desk on WhatsApp, Instagram, Messenger and text, and a CRM that brings each patient back when their treatment is due. All built around how Remedy already works.

Try booking yourself
The gap

The same patient, two different nights.

Based on remedyskinandbody.com today: appointments are requested through a contact form or by phone during office hours.

Today

Request, then wait

  1. Finds Remedy on InstagramWants a HydraFacial before a weekend event.
  2. No way to see open timesFills in "Request an appointment", or plans to call tomorrow.
  3. Keeps scrollingA nearby spa offers instant online booking.
  4. Remedy calls backShe's already booked elsewhere.
One lost first visit, and every visit after it.
With Shielva

Booked before bed

  1. DMs about the HydraFacialThe AI front desk answers in seconds.
  2. Picks Tuesday 3:30 at MalibuFrom real open times, with an esthetician.
  3. Confirmed, in the CRMSource recorded as Instagram. Reminder scheduled.
  4. "Time for your next facial?"Rebooking text when her skin cycle comes round.
Booked, reminded, and back next month.
Revenue calculator

What could this be worth to Remedy?

The numbers below are example inputs. Replace them with Remedy's own figures and the result updates live.

After-hours enquiries

%
%
%
$

No-shows

%
$

Treatment-cycle rebooking

%
$

Your investment

$
Estimated extra revenue
$0
a month
After-hours bookings recovered
No-shows prevented
Extra rebookings

An estimate from the inputs shown, not a guarantee. First-visit value excludes future visits from the same patient.

Built for a medical spa

Not a salon tool. Made for injectables, lasers and series.

In the demo

Online booking

Real-time slots by location, treatment and licensed provider. Malibu only shows the days it's open.

Try it →
In the demo

Treatment-cycle rebooking

Knows when Botox is wearing off, when filler is due, and which session of a laser series comes next.

See who's due →
In the demo

Missed-call text-back

A call to (805) 497-9400 after hours gets an instant text, and the patient can book right there in the thread.

Watch it →
In the demo

AI front desk

WhatsApp, Instagram, Messenger and SMS, with medical questions handed to the nursing team.

Watch it →
In the full build

Intake and consent

Medical history and consent forms sent with the confirmation, signed before the patient arrives.

In the full build

Deposits and photos

Card-on-file for long treatments like Ultherapy and CoolSculpting. Before-and-after photos on each record.

Live demos

Click through it yourself.

Booking website

Treatments, providers, live calendar, confirmation.

AI front desk

Four narrated scenarios, including missed-call text-back.

Clinic CRM

Customers first, rebooking due, today's list, week calendar.

On mobile

Every screen as patients and staff see it on a phone.
Patient privacy

Built with medical data in mind

  • Medical questions go to clinicians. The AI never gives medical advice.
  • Health details stay in the CRM, not in chat summaries.
  • Staff only see what their role needs.
  • We'll walk you through how data is stored and protected before anything goes live.
Start small

A 30-day pilot at Malibu

Start with the smaller location: online booking, the AI front desk and missed-call text-back. We agree what success looks like up front, using the calculator above with your real numbers.

Talk to Shielva

connect@shielva.ai